Thank you for choosing PureFormulas!
We appreciate your business and the opportunity to serve you. Our promise to you is to ship your order in a timely fashion.
Unfortunately, once in a blue moon, one or more of the items in your order will not be in stock at the time the order is placed. When this occurs, please rest assured that your credit card will not be charged and your backorder will be cancelled. If you paid using PayPal we will refund your order if the product is not fulfilled within 2 weeks. Also, if a discount code was applied to your order an adjustment will be made accordingly.
For additional support or if you still have questions regarding your order, please call our Customer Happiness Team at 1.800.383.6008, M-F: 9am-11pm, Sat-Sun: 9am-5pm EST, and one of our amazing Puristas will be glad to assist you.
Have a Happy and Healthy Day!