Great product but poor delivery from Pureformulas.com
August 8, 2011
Probiotic Extra Strength has worked for my family since it has a vegetarian capsule. My kids are allergic to dairy, soy, etc.I am however disappointed with pureformulas customer service. I had ordered Probiotic Extra Strength with next day air shipping on Thursday and I still have not received it as of Monday. The customer service agent took no responsibility for this as she said that it is not a guaranteed service. If this was the case, why did I even bother to pay $29.99 for the service? She did not offer any credit or try to resend me a complimentary probiotics. I am really disappointed about the customer care and the lack of accountability she displayed over the phone.
Cons:purformulas' overnight shipping