Shipping is not only free, it's fast.
Why should you expect less?
Once you press the "checkout" button, we get moving. And since our shipping department has its craft down to a science, we ship
out your order the same day you place it. Place your order before 5 p.m. Eastern Time and once we verify billing and shipping
information, we will carefully pack and ship your order the same day. Refrigerated products need more care and might ship the next
day. Did we mention shipping is free?
Same-day shipping doesn't apply if your order is placed over the weekend or on major U.S. holidays like Memorial Day, Independence
Day, Labor Day, Thanksgiving Day, Christmas Day and New Year's Day. But you'll get your order soon after.
New & improved shipping services
Where we ship
Are you in Hawaii? Puerto Rico? Guam? Don't worry. We ship to all 50 states and U.S. territories. We even ship to military postal
addresses. We offer international shipping.
We try to minimize backorders as much as possible, but if your item is backordered, we'll stay on top of it. We'll notify you by email and
will ship it as soon as it's available, usually within a week or less. For more information on backorders please visit us here.
When you select our Free Shipping option, your order will arrive via the U.S. Postal Service, UPS or FedEx, usually within 5-7 business
days, (psst. we are known to under-promise and over-deliver). Delivery time varies, depending on the carrier and the destination.
Don't forget to allow extra time for weekends and holidays. We also offer Next Business Day, Second Business Day and Third
Business Day guaranteed options.
Want to check your order? You've got options. Get real-time status and tracking information by phone, through our website or on your
Check your order online:
Click "order status" on the top, blue menu of our website. If you have a PureFormulas account, you can also log in under "my account"
and click the "order history" tab.
Check your order on your cell phone:
Our site should recognize your cell phone and send you to the mobile website. If it doesn't, go to http://m.pureformulas.com/ and click
"track your order." Then enter your email address and zip code.
Check your order by phone:
Call us at 800-383-6008, Monday through Friday, from 9:00 a.m. to 10 p.m. Eastern.
If the status is "complete" or "partially shipped," your order is in the shipping process, but may not have left the warehouse yet. To get
more detailed information, check the tracking number for your order.
Temperature-sensitive items get extra care! This includes Air Shipping using ice packs and Styrofoam Coolers. We
automatically add these extras, along with a flat cooler fee. For more information on our refrigerated product policies and processes please click here.