Our shipping is not only free, it’s fast
Our free shipping is fast. For same-day shipping, place your order before 2
p.m. Eastern Time. Once we verify billing and shipping information, we will
carefully pack and ship your order that day.
Our standard FREE delivery is usually within 4 to 7 business days via the
U.S. Postal Service, UPS or FedEx. This varies depending on the carrier,
destination, weekends and holidays. We also ship to all 50 states and U.S.
territories, even military postal addresses.
1,2, and 3 business day guaranteed delivery options are also available during
checkout at competitive prices.
Backorders
We try to minimize backorders, but if it happens, we’ll stay on top of it. We’ll
notify you by email and will ship it as soon as it’s available, usually within a
week or less.
Temperature-sensitive items
Temperature-sensitive items get extra care for shipping. This includes Air
Shipping using ice packs and a Styrofoam Cooler. We automatically add these
extras, along with a flat cooler fee. But if you’d rather not pay the fee, it’s
no problem to remove this packaging from your order. Standard ground shipping is
free, but you might want to upgrade to expedited shipping.
Cooler orders will be shipped Mondays, Tuesdays and Wednesdays. If you place
your order on a Thursday or Friday, we will ship it the following Monday, just
so it does not sit in a UPS truck over the weekend.
Expect ice packs to melt during transit. They ALWAYS do and that’s OK.
They’re meant to provide 24 to 48 hours of protection, which should be more than
enough protection. Your items can withstand room temperature for up to 2 weeks
without being affected.